Information Security Protection Policy
NETSTARS Co., Ltd. (hereinafter “the Company”) recognizes that efforts to ensure information security are an extremely important responsibility in the course of our business activities. Therefore, we will fulfill our social responsibility as an IT company by being aware of and thoroughly implementing information security on a daily basis.
- 1.We will comply with information security-related laws and regulations, as well as industry standards.
- 2.We will manage and use personal information safely in accordance with our Personal Information Protection Policy.
- 3.We will maintain the confidentiality of information assets related to our corporate activities and implement information security in the services we provide.
- 4.We will establish an information security management system and provide thorough information security education to all employees.
- 5.The entire Group will work together to maintain and improve our information security measures on an ongoing basis.
Enacted: June 27, 2018
Tsuyoshi Ri, Representative Director and President
NETSTARS Co., Ltd.
Personal Information Protection Policy
NETSTARS Co., Ltd. considers the accurate and safe handling of personal information that can identify individual customers and other persons related to the Company to be a social responsibility. In accordance, we will comply with laws and regulations regarding the protection of personal information and protect personal information appropriately in accordance with the following basic policy.
- 1.Compliance with Laws and Regulations
We will comply with laws and regulations regarding the protection of personal information, as well as guidelines and other standards established by the government.
- 2.Purpose of Use of Personal Information
In order to provide our services, we obtain personal information via appropriate means, specify, publicly disclose, and clearly state the purpose of use for this personal information, and use this personal information within the scope of said purpose of use. In addition, the provision of information to third parties shall be conducted in accordance with the appropriate procedures stipulated by law. We shall not use acquired personal information for any purpose other than the specified purpose of use, and will take appropriate measures to ensure that said personal information is not used for any other purpose.
- 3.Safety Management of Personal Information
We will take necessary and appropriate safety management measures in accordance with the law in order to safely and rigorously manage personal information in our possession, and in order to prevent leakage, loss, or damage of personal information.
- 4.Joint Use of Personal Information
We will appropriately supervise contractors handling personal information to ensure that they have adequate safety management systems in place.
- 5.Disclosure, Etc. of Personal Information
The Company will promptly respond to requests for disclosure of and inquiries regarding personal information held by the Company from the individual concerned.
- 6.Responding to Complaints and Consultations
The Company’s consultation desk will respond to requests to disclose, correct, or delete personal information, inquiries, and consultations from the individual concerned as soon as reasonably possible.
The contact point for complaints and consultations regarding personal information is specified below.
- 7.Maintaining the Accuracy of Personal Information
We have established an Information Security Committee to raise awareness of the protection of our customers’ personal information among our management, employees, and contractors, and to review and improve the appropriate management of personal information protection on an ongoing basis.
- 8.Revision of Content
The Company reserves the right to revise the contents of this document in response to amendments to laws and regulations or other necessities.
Enacted: June 27, 2018
Revised: February 28, 2021
Tsuyoshi Ri
Representative Director and President
NETSTARS Co., Ltd.
Consultation Desk for Personal Information Protection Inquiries, Complaints, and Consultations
- Phone: 03-3666-8588
security_info@netstars.co.jp
Operating Hours: Mon-Fri 10:00 AM – 7:00 PM
(Closed on weekends, holidays, and New Year holidays)
- Name of Authorized Personal Information Protection Organization and Contact for Complaint Resolution
Japan Users Association of Information Systems
Phone: 03-3249-4103
Nihonbashi Horidomecho 2-chome Building 8F, 2-4-3 Nihonbashi Horidome-cho, Chuo-ku, Tokyo, Japan
Operating Hours: Mon-Fri (Closed on weekends and holidays)
- Name of Authorized Personal Information Protection Organization and Contact for Complaint Resolution
Japan Information Processing Development Center
Phone: 03-5860-7565 / 0120-700-779
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo, Japan
Operating Hours: Mon-Fri 9:30 AM – 12:00 PM / 1:00 PM – 4:30 PM
Basic Policy Against Antisocial Forces
NETSTARS Co., Ltd. has established the following Basic Policy Against Antisocial Forces.
- 1. Organizational Response
The entire organization, from the top management to line members, will take action against antisocial forces by establishing a clear basis in internal regulations, manuals, etc. We will also ensure the safety of our officers and employees who take action against antisocial forces.
- 2. Partnering with External Professional Institutions
We will strive to build close cooperative relationships with external professional organizations such as the police, the National Center for Removal of Criminal Organizations, and attorneys.
- 3. Complete Severance of Relationships (including Transactions)
We will not have any relationship, including business relationships, with antisocial forces, and will reject any unreasonable demands by antisocial forces.
- 4. Civil and Criminal Legal Action in Contingent Situations
We will take legal action, both civil and criminal, against unreasonable demands by antisocial forces.
- 5. Prohibition of Backroom Transactions and Funding
We will never engage in backroom transactions with or provide funds to antisocial forces.
Enacted: September 18, 2019
Tsuyoshi Ri
Representative Director and President
NETSTARS Co., Ltd.