NETSTARS Enters Strategic Alliance with Traveloka, a Leading Southeast Asian Travel Reservation Platform

Oct 21, 2025

NETSTARS Enters Strategic Alliance with Traveloka, a Leading Southeast Asian Travel Reservation Platform
Streamlining Hotel Settlement Operations with VCN Payments

NETSTARS Co., Ltd. (Headquarters: Chuo-ku, Tokyo; Representative Director and CEO: Tsuyoshi Ri; hereinafter, “NETSTARS”) and Traveloka Japan K.K. (Headquarters: Minato-ku, Tokyo; Representative Director: Christian Adi Nugroho; hereinafter “Traveloka Japan”), the Japanese subsidiary of the all-in-one travel reservation platform “Traveloka”, which offers bookings for hotels, airline tickets, activities, airport transfers, rental cars and more, have entered into a strategic alliance to improve the efficiency of business-to-business (BtoB) settlement operations.

By implementing “StarPay-Biz for Hotel,” a payment platform service for hotel operators provided by NETSTARS, into “Traveloka,” accommodation facilities will be able to handle and process settlement operations for transactions with “Traveloka” through corporate payments using virtual card numbers (hereinafter “VCN”).
Under this framework, Traveloka Japan will issue a VCN based on the traveler’s booking and checkout information, and the hotel will process the payment using the VCN via the management screen provided by “StarPay-Biz for Hotel.” The hotel can receive payment simply by confirming the management screen; no manual operations such as number entry are necessary. This will reduce human error during the billing process, boost the efficiency of hotel operations, and lower the risk of uncollected payments, thereby contributing to improved productivity for hotels.

So far, NETSTARS has built partnerships with many accommodation providers across Japan, and has promoted the domestic adoption of VCN payments. “Traveloka,” which entered the Japanese market in May this year, has recognized the importance of automated settlement of accommodation fees as it expands its partnerships with Japanese accommodation providers, leading the company to implement “StarPay-Biz for Hotel” to enable streamlined settlement operations via VCNs. Further expansion of VCN payments at “Traveloka” through this alliance is planned, with implementation already in effect at multiple accommodation providers.
Traveloka Japan and NETSTARS will continue to leverage their respective products through this alliance, and work together to address challenges faced by accommodation providers.

■About Traveloka
Traveloka is one of Southeast Asia’s leading all-in-one travel reservation platforms, trusted by millions of users worldwide for delivering reliable, world-class travel experiences. Since its establishment in 2012, the company has expanded its business to Australia, Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. The Traveloka app is one of Southeast Asia’s most popular travel apps, boasting over 140 million downloads. The company has established a Japanese subsidiary, “Traveloka Japan K.K.” in Roppongi, Minato-ku, Tokyo.
Traveloka’s mission is to offer seamless and intuitive booking of flight tickets, hotels, and various types of experiences, bringing innovation to the travel and lifestyle industries. The company provides a comprehensive travel reservation platform that brings together a wide range of services, enabling travelers to plan their trips with ease and have more fulfilling experiences. By leveraging advanced technology and a customer-first approach, Traveloka aims to redefine the way people connect with the world and provide more personal and enjoyable travel experiences.

■About NETSTARS
Established in 2009, NETSTARS has progressively expanded its payment gateway business. In 2015, it was the first agent to introduce QR code payment service “WeChatPay” to Japan. Since then, NETSTARS has expanded “StarPay,” a multi-cashless payment solution that provides stores with integrated implementation and management of various Japanese and international QR code payments and other cashless payment services. At present, using technological capabilities of “StarPay” as a foundation, NETSTARS is working on further development of diversified services.
Official website and inquiries: https://www.netstars.co.jp/

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